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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlee Davids

July 20, 2026

5  out of  5
rating by Carlee Davids
"I highly recommend going to see Zak! He reached out to me and got me a really good quote on my insurance, renters and life policy!"
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Jenna Jacobs

July 15, 2026

5  out of  5
rating by Jenna Jacobs
"Zak was great! Eager to help and quick to answer all my questions."
We responded:
"Thank you Jenna! "
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alyssa adams

July 13, 2026

5  out of  5
rating by alyssa adams
"Zak is friendly, helpful, and super responsive"
We responded:
"Alyssa, appreciate the kind review! Glad you found us, and even more glad we were able to lower costs!"
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Krista Bergren

July 13, 2026

5  out of  5
rating by Krista Bergren
"Zac is excellent to work with!"
We responded:
"Krista, thank you so much for your kind review! Glad that we got you covered (:"
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Annalise

June 29, 2026

1  out of  5
rating by Annalise
"Don’t go to State Farm. I just bought a new car like two months ago and they told me that it would go up only like $10 a month before I even made my decision to buy my car. And then a month goes by and they call back and say that I owe more money on top of it when I have already paid the difference and then they tell me that actually it’s gonna be quite a bit more for insurance then they send the thing to plug into your car which I am not doing so I have been asking him to cancel my insurance plan for about two weeks now and they kind of refuse to or just talk it off, but I literally already have insurance somewhere else and they are refusing to cancel my plan and just keep sending bills even though I’m already paid through till August. Highly don’t recommend unless you are wanting to be scammed."
We responded:
"Hey Annalise, stinks to get a review like this, but just wanted you to hear my side of the story. When I took over this agency in September, the previous agency never had you listed as a driver under your 2025 Ford Bronco. That means if there were to be an accident, with you being an undisclosed driver State Farm would have denied your claim and paid $0. You were paying insurance to only have your sister + mom be covered, yes the rate went up when we added a "youthful driver" but the Driver Safe and Save that we discussed is what brought the rate back to what you were originally paying. This was something your mother and me discussed. I was also asked numerous times to commit insurance fraud and remove you from the policy, but I could not do that as that would affect my standing/licensing and my business.

Now, to say you were scammed and saying I refused to cancel your policy really hurts to hear as that is the furthest thing from the truth. You nor your mom ever told me to cancel the policy, I was told that you were probably going to be leaving at renewal in August. I than got an email from you at 11:45 p.m. on a Sunday saying that you have been trying to cancel your policy and then 15 minutes later I got this review. I really wish you would have waited until I had a chance to respond on Monday morning as State Farm can always back date cancellations and we would never refuse a cancellation as my license would be taken away from me.

Annalise, your policy has been backdated and cancelled to your desired date. I am sorry that there was confusion, but once again I am proud of my team for recognizing that we had the wrong coverage on you from the previous agency and we got it corrected. Have a great day!"
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Madison Schaefer

June 19, 2026

5  out of  5
rating by Madison Schaefer
"Zak has done an amazing job ensuring that all of my insurance needs are meet and keeps in constant communication when it comes to any incidents, policy changes, and overall questions that I may have! Zak has done an amazing job and I would recommend him to any young insurer who is looking for a not only a great policy, but for a person who has their best interest in mind when it comes to taking care of ourselves and the coverage that we choose."
We responded:
"Maddie, wow that review made my morning! Thank you for the endorsement, an insured's first post grad policies can be so difficult to navigate which is why we will always be here to help!"
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Chris Fehr

June 12, 2026

5  out of  5
rating by Chris Fehr
"Zak and his team did an excellent job answering questions with very quick response! Highly recommended for great rates & spot on friendly service. I have had State Farm since the late 1980's and Zak has taken over from prior agent Mike Cozemius to provide a level of service that continues to be exemplary for my family."
We responded:
"Chris, appreciate your kind words. Thank you for trusting in our team!"
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Brynn Mo

June 4, 2026

5  out of  5
rating by Brynn Mo
"Very kind and knowledgeable!! Would go over everything and was very confident in the plans he spoke of. I truly think that I got the best deal I could have for my current stage of life."
We responded:
"Brynn, absolute pleasure to sit down with you today! Loved being able to add coverages while providing discounts to your monthly plan, truly a win win!!"
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Koue

June 3, 2026

5  out of  5
rating by Koue
"Zak was very helpful and got me a great quote. He was friendly, professional, and made the process simple and easy to understand. Highly recommend working with him!"
We responded:
"So glad we got you switched over! Can't wait to witness how these small/easy changes we made to your plan make a BIG difference in your future. "
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Kim Bauman

May 5, 2026

5  out of  5
rating by Kim Bauman
"Very helpful and informative."
We responded:
"Kim, I appreciate that very much! Thank you for the kind review!"
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Preston Rohloff

May 2, 2026

5  out of  5
rating by Preston Rohloff
"Nothing but good things to say about Zak and his team at State Farm! Very pleased with rates and service and would recommend to anyone and everyone!"
We responded:
"Appreciate the kind words Preston! Glad my team was able to help"
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Melody Holen

May 1, 2026

4  out of  5
rating by Melody Holen
"Had State Farm for years, switched to another ins then Zak reached out and they were able to save me money on my car and condo insurance.
Easy to work with and quick responses."
We responded:
"Thank you Melody for the kind review! Glad we were able to help you on price!"
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Laura

April 29, 2026

5  out of  5
rating by Laura
"Zak has been amazing to work with. He found us the best coverage for the price, helped make our current policies more affordable, and even made adding our new driver super easy. He's always helpful, responsive, and genuinely looks out for what's best for our family. Highly recommend!"
We responded:
"Thank you so much for trusting us with your business Laura!!"
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Jacquelyn Walsh

April 29, 2026

5  out of  5
rating by Jacquelyn Walsh
"We had the opportunity to meet Zak and review our policies! He was great! There is a reason we have been with State for almost 50 years!!"
We responded:
"Here's to 50 more (: Thank you so much for the 5-star review"
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Catherine Martinez

April 29, 2026

5  out of  5
rating by Catherine Martinez
"Great service and professional."
We responded:
"Catherine, thank you for the 5-star review. We do take pride in our day-to-day interactions and happy to see some recognition!"
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Derek Diers

April 29, 2026

5  out of  5
rating by Derek Diers
"Zak was awesome to work with. He helped clarify a couple of items for us and we appreciated his assistance in reviewing our coverages."
We responded:
"Appreciate the kind review Derek!"
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NANCY VAN ZEE

April 29, 2026

5  out of  5
rating by NANCY VAN ZEE
"He saved me money on my car insurance and also my homeowner’s insurance. Very nice and easy to work with!"
We responded:
"nothing better than saving on rates while adding great coverages as well! Thanks for the 5-star review Nancy! "
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Mary B

April 22, 2026

5  out of  5
rating by Mary B
"Great service and very thorough with my insurance needs. Thanks Zak!"
We responded:
"Mary, thank you so much for the kind comments. Thank you for trusting State Farm with your assets (:"
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Amy Jo Possehl

April 20, 2026

5  out of  5
rating by Amy Jo Possehl
"Zak has been very helpful with information sharing a getting us the best rates"
We responded:
"Amy, glad you have had a great experience with us! Thank you for the 5-star review!"
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Grant Moscho

April 20, 2026

5  out of  5
rating by Grant Moscho
"Zak Irsfeld State Farm is the best agency in the Fargo/Moorhead area. The agents at this location are very knowledgeable and very friendly. I had a great experience here with my agent Payton, he was spectacular! I would highly recommend this agency to fulfill any of your insurance needs!"
We responded:
"Thanks for taking the time to share your experience! Peyton and everyone at Zak Irsfeld State Farm are grateful for your support and kind words. We’re always here to help with your insurance needs!"
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Ethan Ettel

April 18, 2026

5  out of  5
rating by Ethan Ettel
"Zakary helped me switch over because their rates were amazing! Was so friggin easy! I would give 6 stars if I could!!!!!"
We responded:
"Ethan, wish I could give your reply 6 stars as well! Thank you for supporting us!"
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Carter Hemmesch

April 18, 2026

5  out of  5
rating by Carter Hemmesch
"The Account manager Paieghton was super helpful! Super knowledgeable and made the process super easy. You gotta go with these guys, they know ball!"
We responded:
"Peyton is a certified ball knower, thank you for the nice comments Carter!"
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Aaron Versteeg

April 17, 2026

5  out of  5
rating by Aaron Versteeg
"This review does not count towards Paightens paid lunch, but these boys do honest work."
We responded:
"Aaron, glad you had a great experience with our staff. Thank you for the 5-star review!"
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Tate Inniger

April 17, 2026

5  out of  5
rating by Tate Inniger
"Great experience!"
We responded:
"Tate, glad that you had a great experience with my office! "
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Carson McNeal

April 17, 2026

5  out of  5
rating by Carson McNeal
"He was very helpful a knew exactly what he was doing! Highly recommend"
We responded:
"Appreciate the kind words Carson, thank you for the 5-star review!"